Action 13 helps end yearlong mail-forwarding nightmare for Sienna homeowner

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Saturday, April 13, 2024
Sienna man turns to Action 13 for mail he hasn't received for a year
Corey White's mail hasn't directly reached him at his new Sienna, Texas, house for months. Action 13 contacted USPS to get him answers on his issue.

SIENNA, Texas (KTRK) -- After a year-long struggle with the U.S. Postal Service, an ABC13 viewer has good news to share after turning to Action 13 for assistance.

The video above is from a previous report.

About a year ago, Corey White suddenly stopped receiving mail at his new home. The root of the issue seemed to lie in a mix-up with the previous homeowner's name.

SEE ORIGINAL REPORT: Action 13 looks for answers for Sienna homeowner's yearlong mail-forwarding nightmare

Despite several attempts to fix the issue, including multiple Glen Lakes Post Office visits, the problem continued.

Since ABC13's Mycah Hatfield brought attention to his situation on April 5, White said he finally began to get his mail a week later.

The postal service reached out and asked him to fill out a mail forwarding form and said it was working to make things right, White said.