The United States Postal Inspection Service is offering a reward of up to $100,000 for information on two suspects accused of stealing mail in west Houston.
13 Investigates digs into the latest USPS security failures as a federal audit shows missing master keys, unsecured mailboxes, and thousands of Houston residents' mail at risk.
A resident told Eyewitness News she had packages stolen, medicine lost, and a check she needed was returned to the IRS because it was undeliverable.
The U.S. Postal Service is apparently the next target of President Trump.
Residents understood why their mail was no longer being delivered when a loose dog was in the neighborhood, but their frustrations grew when the dog left and they still weren't getting mail.
A change to how some packages are delivered is causing confusion for some customers.