Accidental 9-1-1 calls causing problems for La Porte police department

LA PORTE, TX

La Porte police say it's a problem that's been happening a lot recently and they're worried it could prevent a true emergency call from getting through.

La Porte police dispatch say of the nearly 1,500 9-1-1 calls made last month, 10 percent were actually pocket dials or calls made unknowingly by unlocked cell phones.

The La Porte dispatch supervisor says it is a problem they experience sometimes several times a day.

"We hear conversations. You can hear people at work, construction workers, hammers, nails, everything going on," said La Porte dispatch supervisor Shaye Bradley . "You can hear people walking, their phone hitting up their pants, so it's pretty crazy sometimes."

"They can tie up our lines and take resources away from persons or events who actually need the resources at the time," said Chief Steve Deardorff with the La Porte Police Department.

Authorities encourage people to lock their phones to avoid any kind of mistaken calls. Officials tell Eyewitness News just this morning alone, they experienced three more accidental 9-1-1 calls.

Copyright © 2024 KTRK-TV. All Rights Reserved.