Texas favorite H-E-B bags no. 1 spot in annual survey of best in the nation

ByBrandon Watson CultureMap logo
Wednesday, February 15, 2023
H-E-B feeds delivers hundreds of meals to health care workers
The Texas-based grocery chain says thank you to those on the front line of the coronavirus crisis through nourishment.

HOUSTON, Texas -- Lots of bummer things happened in 2021. But for Texans, no greater indignity was suffered than H-E-B falling behind Amazon on dunnhumby's Top U.S. Grocery Retailers list.

The video above is about H-E-B delivering thousands of meals to healthcare workers across Texas.

Thank goodness that's all behind us. The consumer research firm recently released its 2022 Retailer Preference Index report, a survey of over 30,000 consumers. Once again, H-E-B took the throne, besting more than 60 grocers ranging from giants like Walmart to beloved regional chains like Wegmens.

To arrive at the rankings, dunnhumby zeroed in on five sectors of customer preference: price, promotions and rewards, quality, speed and convenience, digital, and operations. H-E-B scored near the top of three drivers - price, quality, and digital.

Continue reading this article from our ABC13 partners at Houston CultureMap.

READ MORE: In 2022, Texas-based H-E-B ranked 2nd best grocer in national survey with Amazon coming in 1st