The report shows progress at the agency -- but more work needs to be done.
A state audit released in 2006 substantiated complaints from ex-lottery employees that co-workers were too intimidated to raise significant issues or concerns.
According to today's report, many more employees trust the human resources department and believe they're treated with respect and dignity.
But only 44 percent of the 154 non-supervisory employees agreed they would not face retaliation if they raised concerns.
Thirty-eight percent felt that way in 2006.
A lottery spokesman says the agency's new ombudsman is working to make people feel comfortable about airing their complaints.
