United to compensate all passengers on infamous flight 3411
CHICAGO, Illinois (KTRK) -- Beset with a continuing public relations nightmare, United Airlines has confirmed that it is compensating all passengers on now-infamous Flight 3411.
Passengers can choose to receive a refund, a travel voucher or frequent flyer mile payout equal to the full price of their ticket, ABC News has learned.
The Louisville, Kentucky-bound flight attracted international attention earlier this week when crew members called law enforcement to remove a ticketed passenger from the aircraft to make room for United employees.
SEE ALSO: Timeline of events surrounding Flight 3411
Jarring video emerged on social media the next day showing officers forcibly removing the passenger, Dr. David Dao, from the plane, leaving him bloodied as nearby passengers looked on in horror.
Dao remains hospitalized following the incident. His representatives are expected to hold a press conference on Thursday detailing his experience.
As of Wednesday, the Chicago Department of Aviation has suspended three officers in connection with the incident pending the outcome of an investigation.
In an exclusive interview on 'Good Morning America,' United CEO Oscar Muñoz issued a public apology and pledged to make the situation right.
"That is not who our family at United is. And you saw us at a bad moment. And this can never, will never, happen again on a United Airlines flight," Muñoz pledged.
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