911 call outage issue resolved for AT&T customers across the Houston-area

HOUSTON (KTRK) -- AT&T customers were unable to place 911 emergency calls across the Houston-area on Wednesday evening.

The issue was resolved just after 9:30pm, AT&T said in a tweet. The issue was part of a nationwide problem with the phone company.



Earlier, AT&T acknowledged an issue affecting calls to 911 for its wireless customers.

"We are aware of a service issue affecting some calls to 911 for wireless customers and we're working to resolve it as quickly as possible. We apologize for this inconvenience," AT&T said in a statement.
Houston Police Chief Art Acevedo also acknowledged the issue on Twitter.

"If you are on ATT Network there is a problem if you try to call 911. This may be a nationwide issue. We are looking into the problem now," Acevedo tweeted.



FCC says it will investigate the "root cause" of the outage.

NON-EMERGENCY NUMBERS ACROSS THE AREA:

* Houston: 713-884-3131
* Montgomery County: 936-760-5800

* Sugar Land: 281-275-2525
* Fort Bend County: 281-341-4665
* Galveston: 409-765-3702
* Brazoria County: (979) 864-2392 null
Related topics:
houston911 callat&t
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