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Community Events

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AT&T data breach settlement: How consumers can claim their money

  • Nov 15, 2025

Action 13 helps Katy woman recover $2,800 after AT&T damages her home

  • Mar 11, 2025

Urgent nationwide iPhone theft warning

  • Nov 27, 2024

AT&T says it resolved software issue that caused outage for some

  • Aug 28, 2024

Northline Terrace without Internet services after wire cut post-Beryl

  • Jul 27, 2024

Post-Beryl internet outages plaguing small businesses, remote workers

  • Jul 19, 2024

'Nearly all' AT&T cell customers' records exposed in massive breach

  • Jul 12, 2024

AT&T says 'interoperability issue' affecting calls has been resolved

  • Jun 5, 2024

Latest Videos

2:05

Experts discuss 3 possibilities for AT&T outage

  • Feb 23, 2024
2:02

AT&T subcontractor agrees to fix damaged lines, Katy homeowner says

  • Jan 3, 2024
0:55

AT&T customers experience widespread wireless outages across Houston

  • Oct 22, 2023
2:05

Stolen copper prompts monthslong landline issue for some residents

  • Sep 6, 2023
2:26

NW Houston residents seeking reimbursement after AT&T contractors damage yard lines

  • Jan 13, 2023
1:43

Internet, phone restored after Houstonian Turns to Ted

  • May 6, 2022
1:47

Artists working to beautify utility and 5G box eyesores

  • Apr 1, 2021
1:45

Cell phone towers impacted by power outages

  • Feb 15, 2021

Latest Stories

Xfinity, Verizon, AT&T among those working to restore internet services due to outages from storm

If you're one of the people who can't access the internet at home due to the power outages, Xfinity said it's opening up hotspots.

  • May 17, 2024

AT&T offers $5 account credit to customers affected by nationwide cellular outage

Accounts affected by a nationwide outage earlier this week can be reimbursed with a $5 credit, AT&T announced in an email sent to customers.

  • Feb 25, 2024

AT&T nationwide outage caused by software update, not malicious intent: Sources

A temporary network disruption that affected AT&T customers in the U.S. Thursday was caused by a software update gone wrong, according to preliminary information from two sources familiar with the situation.

  • Feb 23, 2024

Even in cellphone outage, experts explain what you can do to keep connected

As we continue learning more about what caused this nationwide outage, ABC13 spoke with an expert who discussed what else could've happened and what you can do if this outage occurs again.

  • Feb 23, 2024

AT&T subcontractor agrees to fix damaged electric lines to Katy home, homeowner says

One Katy homeowner told ABC13 she was able to come to an agreement with an AT&T subcontractor after already paying hundreds of dollars for temporary repairs when damages left her home without power.

  • Jan 3, 2024