Plumbers receive record amount of service calls for broken pipes

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BySteve Campion KTRK logo
Tuesday, February 23, 2021
Plumbing company gets 20,000 calls for service in single day
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It's been a mad dash for parts and qualified help to fix broken pipes. And there's stll something you need to know before you hire someone to fix your pipes.

HOUSTON, Texas (KTRK) -- Plumbers across southeast Texas report record demand after last week's historic freeze.

Abacus Plumbing told ABC13 they received 20,000 calls for service on Friday. On average, they receive 500 to 700 a day. We caught up with Christopher Castro on a service call in northwest Harris County.

"Today, I started myself in League City, then went to Richmond, back to Houston. Now I am in Tomball," said Castro. "I've never experienced something like this."

SEE ALSO: N Harris Co. apartment floods after sprinklers go off for 7 hours inside

Castro reminded people that it's important that you hire a licensed plumber when making repairs. You can search to see if someone is licensed via a state database.

People kept rushing into Southland Hardware on Monday in Montrose. Plumbing department manager Ian Allen said they started to see a mad dash for parts last week. It's been a challenge to keep up with demand.

"The big problem is that the freeze started farther up north and it worked its way down into Texas. We're kind of at the bottom of the pipe," said Allen. "Everyone who has had the freeze along the way has already gotten their parts. Everything is just starting to slow down as far as production and receiving of parts."

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