To report an issue or concern regarding closed captioning made available by KTRK via broadcast or online, please contact KTRK-TV.CaptionHelp@abc.com or (713) 663-4652.
Please include the following details regarding your issue or concern:
Program name
Date and time program aired/issue was observed
Description of the issue (e.g., missing captions, captions out of sync, etc.)
If watching via broadcast, specify whether over-the-air or the name of the pay TV provider
If watching online, provide the device (e.g., tablet, smart TV, mobile phone, laptop), device model number, and software/application (iOS/Android, Internet browser, streaming app,) used to view the program
Your name, address, and contact information (email and/or phone number)
Written complaints concerning closed captioning made available by KTRK via broadcast or online can be sent to:
Timothy Hinson
Vice-President of Technology
KTRK-TV
3310 Bissonnet Street
Houston, TX 77005
(713) 663-4652
KTRK-TV.CaptionHelp@abc.com
Persons with disabilities who need assistance with issues relating to the content of our online Public Inspection File should contact Andrew.Wolverton@abc.com.
Questions or concerns relating to the accessibility of the FCC's online public file system can be directed to the FCC at: 888-225-5322, 888-835-5322 (TTY), or fccinfo@fcc.gov.