Chase deletes "Monday Motivation" tweet after backlash

KTRK logo
Tuesday, April 30, 2019
Chase apologizes for 'Monday Motivation' tweet
Chase apologizes for 'Monday Motivation' tweet. Matt O'Donnell reports during Action News Mornings on April 30, 2019.

You can call it a bank backfire.

Chase, America's largest bank, tried to offer tips to save money on Twitter.

Chase tweeted a hypothetical conversation between the bank and a customer.

It suggested the customer should cut unnecessary expenses, like making coffee at home or walking instead of taking a cab.

Some thought it came across as "poor shaming."

Chase deleted the "Monday Motivation" tweet and pledged to be more sensitive on social media in the future.

"Our #MondayMotivation is to get better at #MondayMotivation tweets. Thanks for the feedback Twitter world," Chase tweeted.

Copyright © 2024 KTRK-TV. All Rights Reserved.