- "Cracker Barrel Old Country Store was very concerned about this incident and investigated to the fullest extent possible. We regret that the guest's desire to have the grill cook who prepared her meal tested could not be fulfilled. A company by law cannot compel such testing. We understand that the guest believes such testing would mean she wouldn't have to go through testing herself, but that's actually not the case. For complete assurance, the guest needs to work with her doctor for medical guidance. In such cases, Cracker Barrel always agrees to consider and evaluate reimbursement of medical bills. We, of course, would do the same in this case.
Again, Cracker Barrel was very concerned about this incident and regrets the distress it has caused. Please know that we have systems and processes in place to ensure that all quality standards are met. Food safety is one critical component of those standards. We strive everyday to ensure that all food served at our restaurants is of the highest quality and safe to eat. On the rare occasions when there is any question, we investigate and take appropriate action."
"I pray to God there's nothing wrong with me," Mosher said.The company also sent Mosher this letter of apology along two $50 gift cards but says that does nothing for her peace of mind. For now, Mosher says she's talking to her doctors and a lawyer. We checked with the Harris County Health Department. A spokeswoman there told me inspectors did visit the restaurant yesterday and managers there confirmed the incident. She says the mangers were given a firm warning about safety procedures.