24/7 LiveHoustonSouthwestSoutheastNorthwestNortheast

Weather Forecast

Live Updates

2026 FIFA World Cup

Hurricane Guide

Texas True Crime

Keep KTRK on the Air

ABC Price Tracker

Submit a News Tip

Community Events

Verizon

AP Photo/Charles Krupa, file

Verizon says situation resolved after major outage impacted thousands

  • Jan 15
AP Photo/Michael Dwyer, File

Verizon resolves 2nd outage in one week

  • Oct 8, 2024
AP Photo/Elise Amendola, File

Service restored for Verizon users affected by outage: company

  • Oct 1, 2024

AT&T says 'interoperability issue' affecting calls has been resolved

  • Jun 5, 2024

Internet companies working to restore service due to power outages

  • May 17, 2024

FCC fines wireless carriers for sharing user locations without consent

  • Apr 30, 2024

AT&T offers account credit to customers affected by cellular outage

  • Feb 25, 2024

AT&T outage caused by software update, not malicious intent: Sources

  • Feb 23, 2024

Latest Videos

2:05

Experts discuss 3 possibilities for AT&T outage

  • Feb 23, 2024
2:50

Free Wi-Fi and devices could go as HISD halts Verizon program: 'Are you trying to help or hinder?'

  • Oct 31, 2023
2:23

Cell towers popping up across SE Texas: What are they?

  • Feb 11, 2023
1:47

Artists working to beautify utility and 5G box eyesores

  • Apr 1, 2021
1:45

Cell phone towers impacted by power outages

  • Feb 15, 2021
8:12

Houston selected as one of only 4 U.S. cities for speedy Verizon 5G service

  • Jul 24, 2018
0:58

Police: Group of men rob two Verizon stores in Conroe

  • Aug 7, 2017
0:56

Verizon installing temporary towers to boost cell signal

  • Jun 20, 2017

Latest Stories

Even in cellphone outage, experts explain what you can do to keep connected

As we continue learning more about what caused this nationwide outage, ABC13 spoke with an expert who discussed what else could've happened and what you can do if this outage occurs again.

  • Feb 23, 2024

Verizon settles proposed $100 million lawsuit | Here's who qualifies

Verizon customers could soon be eligible for part of a proposed $100 million class action settlement.

  • Jan 5, 2024

HISD pulls plug on free Verizon broadband for students in favor of $15-a-month-per-pupil program

The district explained pulling the plug on a program offering free broadband access to students and teachers. At the same time, HISD introduced a new deal that will cost the district.

  • Dec 6, 2023

Free Wi-Fi and devices could go as HISD halts Verizon program: 'Are you trying to help or hinder?'

It's estimated that $75 million has been invested into HISD at no cost to the district. "Tell me how this is a bad deal," a Houston Federation of Teachers spokesperson said.

  • Oct 31, 2023

5G towers appearing around Houston area has residents asking questions

The 5G towers are appearing in the area, and you should be on the lookout for more as they need to be closer together to operate at a stronger rate.

  • Feb 13, 2023