ABC13 spoke exclusively with a teenager who was stuck on the roller coaster and with firefighters who conducted the harrowing high-wire rescue.
Kevin Rodriguez Zavala became unresponsive while riding the Stardust Racers roller coaster on Sept. 17, according to Universal Orlando Resort.
State investigators say they agree with Universal Orlando Resort's findings that a ride was operating normally when a guest became unconscious and later died.
The roller coaster involved is Stardust Racers. Universal opened the park in May.
A visitor at Universal's Epic Universe theme park in Florida became unresponsive in the middle of a roller coaster ride and later died at the hospital. officials said.
Approximately 20 riders were stuck on a ride at a southern California amusement park for over an hour Monday afternoon due to technical difficulties.