Statewide system outage prompts cancellations for all Texas DMV appointments Wednesday

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Wednesday, September 6, 2023
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If you planned to go to the DMV on Wednesday or had an appointment, you may want to reschedule.

The Texas Department of Public Safety announced a statewide cancellation of all driver's license appointments for Sept. 6. This comes amid an ongoing outage of the driver's license system.

DPS initially said the cancellations would be between 7:30 a.m. and noon but later said it would affect all of Wednesday's driver's license appointments.

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The outage impacts all driver's license services, including renewing or replacing a driver's license or identification card, obtaining a driver's record, and verifying eligibility.

Not only is this a statewide issue, but it's also causing problems online.

DPS said the outage happened over Labor Day weekend, and customers are being notified of the cancellation of their appointment via email or the phone number used when scheduling.

According to the department, they are still working to fix the issue.