911 call outage issue resolved for AT&T customers across the Houston-area

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911 emergency service restored for AT&T customers, Tracy Clemons reports.

AT&T customers were unable to place 911 emergency calls across the Houston-area on Wednesday evening.

The issue was resolved just after 9:30pm, AT&T said in a tweet. The issue was part of a nationwide problem with the phone company.


Earlier, AT&T acknowledged an issue affecting calls to 911 for its wireless customers.

"We are aware of a service issue affecting some calls to 911 for wireless customers and we're working to resolve it as quickly as possible. We apologize for this inconvenience," AT&T said in a statement.
Houston Police Chief Art Acevedo also acknowledged the issue on Twitter.

"If you are on ATT Network there is a problem if you try to call 911. This may be a nationwide issue. We are looking into the problem now," Acevedo tweeted.


FCC says it will investigate the "root cause" of the outage.

NON-EMERGENCY NUMBERS ACROSS THE AREA:

* Houston: 713-884-3131
* Montgomery County: 936-760-5800

* Sugar Land: 281-275-2525
* Fort Bend County: 281-341-4665
* Galveston: 409-765-3702
* Brazoria County: (979) 864-2392
Related Topics:
newsAT&T911 callHouston
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