They spoke with ABC13 on Thursday about the progress being made to foster a better culture.
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Colonel Myles Caggins said they are dedicated to putting people first, which includes the safety and well-being of its soldiers. His interview with Eyewitness News proved to be a stark change in the installation's messaging and engagement with media.
For months, representatives declined multiple interview requests and refused to answer specific questions from ABC13.
"We have nothing to hide here," said Caggins. "Our doors are open."
He said they're moving forward with transparency.
"One of the lessons we've learned is that we've got to talk," said Caggins. "There are many great things that are happening here. When we don't talk, there are other people who fill that void. They set the narrative agenda. We're here about the truth and the facts."
Caggins said Fort Hood remains "The Great Place" where they implemented the "People First" initiative in November 2020.
The program places an emphasis on leaders getting to know their soldiers, building trust and creating an environment where soldiers know how to and feel comfortable reporting abuse. Caggins said they've dedicated countless hours to training for the 38,000 soldiers stationed at Fort Hood.
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Meanwhile, on Wednesday, outside of a federal courthouse in Waco, ABC13 met Private First Class Josh Witte.
Fort Hood solider tells ABC13 'there's no healing around here'
He described himself as friendly with Vanessa Guillen. He showed up to support her family at a crucial court hearing.
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He said her killing did change the atmosphere on base. A year later, he said there still remains plenty of work.
"It was never 'People First' as the first priority until after this," said Witte.
When asked about how it is on base, Witte said he recently spoke with a leader.
"I actually brought it up to my chaplain [Tuesday,]" he said. "He kind of took a step back and tried to dodge and avoid the questions. As they describe it, they're trying to turn a corner ... but you can't turn a corner without answers first."
Witte said he hopes change does come but seemed hesitant about it.
"There's no healing going around," said Witte. "My thoughts on the Army ... they're kind of saying, 'The past is the past.'"
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