Action 13 helps end yearlong mail-forwarding nightmare for Sienna homeowner

Friday, April 12, 2024
SIENNA, Texas (KTRK) -- After a year-long struggle with the U.S. Postal Service, an ABC13 viewer has good news to share after turning to Action 13 for assistance.

The video above is from a previous report.

About a year ago, Corey White suddenly stopped receiving mail at his new home. The root of the issue seemed to lie in a mix-up with the previous homeowner's name.
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SEE ORIGINAL REPORT: Action 13 looks for answers for Sienna homeowner's yearlong mail-forwarding nightmare

Despite several attempts to fix the issue, including multiple Glen Lakes Post Office visits, the problem continued.
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Since ABC13's Mycah Hatfield brought attention to his situation on April 5, White said he finally began to get his mail a week later.

The postal service reached out and asked him to fill out a mail forwarding form and said it was working to make things right, White said.
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