"Especially when you know a person and you see them down there, helpless," said Cynthia Gamble. She says she rushed over to see what was going on when people began telling her that Brian 'BJ' Robinson, an old friend from her Third Ward neighborhood, was hurt.
"There's too much going on down here and nobody is paying attention to where they're going," said Gamble.
That is, at times, a problem, according to METRO Police Chief Vera Bumpers. She tells us witnesses claim Robinson stepped off the curb in front of a moving light rail car, with no indication that he stepped in front of the car on purpose.
Bumpers says METRO is already thinking ahead to next year's influx of visitors.
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"We know we will have a lot of visitors here in our Houston area who are not familiar with our streets and our system," said Bumpers.
METRO will have its own educational campaign geared toward newcomers to the METRO system, but says it's often the common mistakes which cause problems.
"Usually with the headphones on," said Bumpers, "paying attention to your cell phone."
Robinson remains in critical condition at the hospital.