911 dispatcher charged with over 800 incidents of hanging up calls

HOUSTON (KTRK) -- The 911 operator who is accused up hanging up on hundreds of emergency calls made her first appearance in court today.


Crenshanda Williams had no time for emergency callers and no time to talk to us either.

After getting a court appointed attorney Williams refused to answer any questions on why she allegedly hung up on people calling 911 for help.

Prosecutors said that the two cases they have looked at has Williams hanging up on callers using the emergency line.

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911 operator accused of hanging up on calls in court today.

One caller was trying to report a store robbery that resulted in the clerk being killed.

Another caller was trying to report illegal street racing.

On that call, Williams' voice was recorded.

"There was one recording where she hung up on a gentleman who was calling to report people who were racing on the freeways and after the phone call is disconnected you can still hear her speaking and what she says is "ain't nobody got time for this, for real," said Asst. DA, Claire Morneau.

Williams only faces 2 misdemeanor counts of Interference with an Emergency Telephone call but with hundreds of calls under investigation there could be additional charges, each count could land Williams in jail for one year.
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