Continental fined for not being totally honest

HOUSTON

The Department of Transportation requires airline advertising to disclose all fee and surcharges passengers will have to pay if they purchase a ticket. But the agency found that Continental wasn't doing that on its website. It says the airline didn't disclose its fuel surcharge in its listed fares.

For example, a flight from San Jose, California to San Salvador, El Salvador was listed as $293. But when a customer went to pay for the ticket and the fuel surcharge was added, the price changed to $538.

Continental says it has addressed the issue.

Copyright © 2024 KTRK-TV. All Rights Reserved.