The latest robbery happened just this past Friday at Mount Houston near the Eastex Freeway in Northeast Harris County. While authorities say they are looking into the case, employees wonder just how hard.
It was a robbery so terrifying, a clerk would only anonymously recall how two men broke into her job and held her at gunpoint.
"They had the gun pointed to my head already, I could feel the barrel on the back of my head," she told us. "They had me by the neck. They had me by the hair and I just wanted them to leave."
What makes Friday's robbery even more frightening is that it's the second she's been in. It's the third at the store since September.
A video was taken of a robbery on November 10. In it, one of the suspects jumps the counter to get to the cash inside the register. While no one has been hurt in any of the robberies, one clerk wonders how bad things need to get before law enforcement step up efforts.
"I've been working here for about three years and I've seen this all the time," said Nizar Nayani. "I haven't seen one person get caught."
While no one from the Harris County Sheriff's Office was available to go on camera, a spokesperson told us the department is investigating the crimes. In fact, an arrest has been made stemming from the robbery back in September. However, because the crimes appear to be isolated and spontaneous, dedicating resources to this one store has been difficult
Still, employees would like to see at least added patrols in the area, fearful that the next time the door opens things could be a lot worse.
"They can do all sorts of things," Nayani said. "They think it's not a big deal. It's just one store getting robbed, but it keeps happening."
The owner isn't waiting for the law. He's considering hiring a security guard. We tried to reach the owners of the property, but haven't heard back from them.
If you can help police find the men who robbed the cell phone store, you're asked to call Crime Stoppers at 713-222-TIPS.
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