VALLEJO, California (KTRK) -- Fear turned into frustration for a woman who spotted two toddlers on a window ledge outside of a second-story apartment building.
The woman says it took police 30 minutes to arrive after she called 911.
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The children were reportedly wearing diapers and wandering from an open window in their home.
Police say dispatchers did not give the call the correct priority.
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Officers have reached out to the toddlers' parents and are investigating the incident.