Angry restaurant customer opens fire on bystander after being denied service, HPD says

Sunday, February 8, 2026
HOUSTON, Texas (KTRK) -- A woman is in the hospital, a man is on the run, and a window was shattered after a shooting at a north Houston restaurant, according to the Houston Police Department.

HPD said that officers responded to a shooting at Chacho's restaurant on the North Freeway near East Tidwell Road Saturday night.

Lt. Khan said that an angry customer was denied service, then went to his car, got a gun, and started shooting at the restaurant.

Chacho's employee, Daniel Lopez, said he was working when the shots rang out.

"I heard the first two pops, and when I heard the first two pops, I turned around," Lopez said. "I had to make sure I wasn't hit first."



Lopez said that the issue with the customer had something to do with his order.

"What I do know is that he became irate when his order had got canceled," Lopez said. "I'm not sure if there was anything going on mentally."

According to Khan, the suspect shot a bystander, hitting her once. She was taken to the hospital, where she is in stable condition, Khan said.

Lopez said that he saw the woman who was hurt.

"She was lying on the ground," Lopez said. "By the time I got in, they were already applying pressure to her back."

An woman was shot and a window was shattered after an angry customer was denied service at a north Houston restaurant.



Photos from the scene show that a bullet shattered a restaurant window.



Khan said that the suspect had left before officers arrived, and that the investigation is ongoing.

"He walked past me and got in the car. I can't say that I can make out a positive ID because after hearing the gunshots, my mind just went to safety first," Lopez said. "It's crazy. I hope he gets caught."

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