Best in food: Chick-fil-A ranked as top fast-food restaurant

Friday, July 6, 2018
When it comes to favorite fast-food joints, consumers can't stop clucking about Chick-fil-A.

According to the American Customer Satisfaction Index's Restaurant Report 2018, the popular chicken sandwich restaurant was favored over other restaurants like Burger King, Taco Bell, and Chipotle.
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But when it came to full-service restaurants, Texas Roadhouse outpolled Longhorn Steakhouse, Olive Garden, and Red Lobster.

SEE ALSO: Learn about the secret Chick-fil-A menu

This year, 22,500 customers were surveyed about the quality of products, services, and satisfaction with more than 380 companies in 46 industries and 10 economic sectors.
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Then both categories scored restaurants (on a scale of zero to 100 points) on food accuracy, waitstaff behavior, food quality, beverage quality, restaurant cleanliness and layout, food variety, beverage variety, and website satisfaction.

Chick-fil-A scored 87 for the third year in a row.

Panera Bread came in second at 81 and Subway ranked third with 80.
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