"You're gonna carefully tilt the head back, you're gonna pinch her nose closed and completely cover her mouth with your mouth and then blow two regular breaths into the lungs," 911 dispatcher explains.
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The Ohio dispatcher tried to give CPR advice to a frantic mother who discovered her daughter unresponsive on their front porch.
Akron police say around 3:30 p.m. Friday afternoon, they were called to an apartment on Doty Drive.
According to the 911 call, the mother told the dispatcher she found her daughter "frozen" outside.
"I cried because I just don't understand how a 2-year-old could be outside and you not know," neighbor Crystal Lucas said.
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Lucas says the woman who lives in the apartment kept to herself and had two children, the 2-year-old and a boy.
"It was freezing and that was my biggest worry when the cops came," Lucas said. "When they started asking about the kids, they didn't divulge what was really going on, but when he asked about the kids, obviously something was going on and I was worried."
Lucas says she has seen both children outside alone before.
"I've had to take the baby home 'cause she'll be outside playing. It was a few times that I had to take both of her kids home," Lucas said.