Tired of robocalls? Here's how to get rid of them

Monday, May 11, 2015
Tired of robocalls? Here's how to get rid of them
How can you stop robocalls? Consumer Reports offers several tips.

Every week, Karina Cuevas gets several robocalls, or auto-dialed phone calls from marketers.

"It's annoying. I want to slam the phone. I just want to talk to someone and tell them to please stop calling me, but it's a machine," Cuevas said.

How can you stop robocalls?

Those who get home phone service from an internet provider may be able to sign up for the call-blocking service, nomorobo.com.

"Anecdotally, we're hearing that NoMoRobo is somewhat effective, but it's not available with all phone services. So check its website," said Christina Tetreault with Consumer Reports.

Consumer Reports is in the midst of testing devices that are supposed to filter junk calls from home phones.

Robocalls are also a problem on cellphones. Android users can try a call-blocking app, although those might also block emergency calls. iPhones have similar settings.

Unfortunately, nothing so far is 100 percent effective against robocalls.

"Rogue companies can mask their caller ID and make it appear that they're coming from within your own area code or even your own number," Tetreault said.

Robocalls are not just a nuisance, Consumer Reports estimates phone scams cost Americans $350 million a year.

To stop robocalls, the publisher of Consumer Reports is currently petitioning the biggest phone companies to provide free tools for their customers. Nearly 300,000 people have already signed the petition. To join them, visit endrobocalls.org.