Getting your car back on track after a flood

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If your car was towed or damaged during this week's flooding, you'll want to act fast before the fees start stacking up.

In the past few days, crews towed away 556 vehicles within Houston city limits. Authorities report drivers abandoned them in roadways amid rising flood waters.

Officer Barry Curtis with the Houston Police Department spoke with abc13 this afternoon about how you can find a towed vehicle. Curtis said drivers should visit or call 713-308-8580.

Make sure you know your license plate number. Act quickly. Fees at impound lots can add up quickly.

"When the waters went down early on Tuesday morning, there were several blocking traffic. Those had to be removed to these different tow lots," said Officer Curtis.

If you car was towed from a roadway in unincorporated Harris County, you'll need to contact the Harris County Sheriff's Office. They recommend calling non-emergency dispatch at 713-221-6000. Make sure you know your license plate number and where you last left your vehicle.

At "All About Autos" off the Northwest Freeway, Rachel Veal told us recent rains resulted in more business.

EXPLAINER: Here's what happens if you abandoned your car in floodwaters

"We've definitely seen an increase with people coming in with vehicles damaged by the storm," said Veal. "We had a lot of people in rentals that we had to switch out as well because the rentals had flooded."

Rental companies report demand is high following the severe storms. Hertz released the following statement to abc13.

"Our Houston-area locations are experiencing high demand, and we are informing customers and partners that their ability to reserve, pick up or return a vehicle may be affected as a result," Hertz spokeswoman Anna Bootenhoff tells abc13.

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Patricia Lopez has the latest on your tow options.

"We are quickly moving in a significant number of cars in from neighboring states to meet demand, and we apologize to our customers for any inconvenience in the meantime."

Enterprise Holdings also reports a spike in business following this week's severe weather, but assures customers that they are prepared to meet the demand.

"We have seen phone call reservations increase about 30 percent, and anticipate this pace at least throughout the next week," spokeswoman Lisa Martini says. "We will continue bringing vehicles into Houston over the coming weeks. We expect our local fleet to increase by more than 15 percent in the next two weeks."
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