HOUSTON (KTRK) --A family in Clear Lake is hopeful the raw sewage leaking into their backyard will stop.
Joni DeGuzman said an AT&T cable line punctured the sewage pipe in her backyard in late February.
"Sewage started to back up into the bathtub and into the master bath shower," DeGuzman said.
DeGuzman said she and her husband, Rey, have been calling AT&T for weeks, but didn't get anywhere.
"It is frustrating when you're dealing with a corporation like that because they're not going home to a house that has raw sewage in the back with little kids," DeGuzman said.
ABC 13 made some phone calls, and within a few hours, an AT&T employee arrived at the home to investigate. A few hours after that, plumbers arrived and began digging up the line to fix the problem.
"It took you to get him out here," Rey DeGuzman said, "Someone is now saying we're gonna fix the problem. Basically all we wanted was to get it done."
The AT&T employee on site said the cable line was likely installed a long time ago but that the ground shifts. He said AT&T will cover the cost of repairs.
An AT&T corporate spokesman also sent us the following statement:
"We are working to resolve an issue involving a residential sewer line that may have been affected by a previous cable installation. It appears isolated and we are working to quickly resolve it. We apologize for any inconvenience."